Yundera Terms and Conditions
Effective Date: June 2025
These Terms and Conditions ("Terms") govern your use of Yundera services, including the Yundera dashboard, private cloud server infrastructure ("PCS"), and any associated software or services. By using Yundera, you agree to these Terms in full.
1. Service Overview
Yundera provides users with a private virtual server ("PCS") hosted in our partner infrastructure, pre-configured with a secure operating system (e.g., CasaOS) and optional access to a curated open-source app store. Each user receives a server deployed at a custom domain (e.g. yourname.nsl.sh), which they control.
2. User Responsibility
You are fully responsible for:
- All actions taken from your PCS
- The content stored, transmitted, or shared through your server
- Any third-party applications you install or configure
Your PCS is under your exclusive administrative control. Yundera does not access, modify, or monitor your data unless required by law (see §9).
3. Open Source Software
Yundera integrates open-source software provided by third parties. These applications:
- Are distributed under their own licenses (e.g. MIT, GPL, Apache 2.0)
- Are not modified or maintained by Yundera
- May contain bugs, vulnerabilities, or compatibility issues
By installing or using these applications, you agree to be bound by their individual license terms.
Yundera is not liable for any issues caused by third-party open-source software, including data loss, security breaches, or operational failure.
4. Acceptable Use Policy
You must not use Yundera services to:
- Violate any applicable local, national, or international law
- Infringe intellectual property rights or facilitate piracy
- Distribute malware, ransomware, phishing links, or conduct cyberattacks
- Engage in harassment, hate speech, or extremist activity
- Store or distribute content that exploits or endangers minors
- Operate spamming, botnets, or crypto-mining operations without consent
Violation of these rules may lead to immediate suspension or termination of your PCS, and reporting to relevant authorities.
5. Jurisdictional Compliance
You agree that:
- You will comply with all laws applicable in your country of residence and operation
- You will not use Yundera in jurisdictions where:
- Self-hosting, VPNs, or P2P protocols are prohibited
- Use of open-source software is restricted
- Government licenses are required for foreign cloud access
Yundera reserves the right to limit service availability, block features, or decline deployment in regions where operation may violate local law or international regulation.
6. Data Ownership and Privacy
You retain full ownership of all data stored on your PCS.
Yundera:
- Does not access your files, databases, or user data unless required by legal order
- Does not scan, track, or monetize your content
- Provides technical support without entering your server unless expressly authorized by you
You are responsible for securing your data using encryption, backups, and strong authentication.
7. Billing and Payment
Yundera services are billed monthly or annually, depending on your selected plan. Billing covers:
- Infrastructure usage (CPU, RAM, storage)
- Domain routing and DNS management
- Optional services (custom domains, VPNs, backups)
Non-payment may result in suspension and eventual deletion of your PCS after a grace period.
Yundera does not store credit card data directly; all payments are handled securely via third-party processors (e.g., Stripe).
8. Backups and Data Loss
PCS deletion is irreversible and results in the permanent loss of all files and applications.
Yundera offers open-source tools like Duplicati for backup and recovery, but the responsibility to:
- Schedule backups
- Download or migrate data
- Prevent accidental deletions
lies entirely with the user.
Yundera is not liable for data loss caused by user action, app malfunction, or force majeure.
9. Law Enforcement and Legal Requests
Yundera complies with:
- Legal orders and subpoenas from courts of competent jurisdiction
- GDPR (EU), CCPA (California), PIPEDA (Canada), and other privacy regulations
- Export control and sanctions regulations (e.g. OFAC, EU dual-use)
Data on your server will only be accessed upon valid legal request from a court or law enforcement agency, in accordance with applicable laws.
We will notify you of such requests unless legally prohibited.
10. Termination
Your service may be terminated if you:
- Breach these Terms or Acceptable Use Policy
- Fail to pay for services
- Are found to be operating illegally under applicable law
- Use Yundera in a way that jeopardizes network stability or the rights of others
Upon termination, your data will be permanently deleted, and your server will be shut down.
11. Security & Updates
Yundera ensures:
- Transport Layer Security (TLS) is enabled by default
- Your domain uses secure HTTPS by default
- Core system components are patched for vulnerabilities regularly
However, you are responsible for:
- Updating third-party applications you install
- Managing user access and SSH credentials
- Implementing secure backup strategies
12. Limitation of Liability
To the fullest extent permitted by law, Yundera disclaims all liability for:
- Indirect, incidental, or consequential damages
- Data loss or corruption
- Downtime or service interruption
- Incompatibility between open-source apps
- Legal actions due to user behavior
In any case, Yundera's total liability will not exceed the amount paid by you in the previous 12 months.
13. Warranties and Disclaimer
Yundera is provided "as is" and "as available."
We make no warranties about:
- Continuous uptime
- Error-free performance of third-party apps
- Compatibility with all devices, browsers, or networks
You use Yundera at your own risk.
14. Changes to These Terms
Yundera may modify these Terms from time to time. Material changes will be communicated via:
- [email protected]
- Notice on your dashboard
Continued use after updates means you agree to the revised Terms.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of the jurisdiction where Yundera is incorporated.
Disputes will be resolved in the competent courts of that jurisdiction unless overridden by international treaties or consumer protection laws in your country.