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What This Covers Personal Data We Collect Data We Never Collect How We Use Your Data Legal Basis for Processing Data Sharing International Transfers Data Retention Your Rights Security Children's Privacy Policy Changes Contact Us

Yundera – Privacy Policy

Effective Date: June 2025

Yundera ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your information.

By using Yundera services — including our website, dashboard, and Private Cloud Server (PCS) infrastructure — you agree to the terms of this policy.

1. What This Covers

This policy applies to:

  • Visitors to our website and app interfaces (admin dashboard, billing panel, domain portal)
  • Users who purchase or subscribe to a PCS
  • Communications and support interactions with Yundera

This policy does not apply to:

Data you store on your own PCS (files, apps, databases, etc.)
→ You own and control that data. We cannot and do not access it, except if legally required.

2. What Personal Data We Collect

We collect only the minimum data required to deliver and support your Yundera service.


Data Type Purpose
Name & Email To create your account and communicate with you
Billing Info To process payments (handled securely by Stripe or equivalent)
Server Usage Logs For system diagnostics, abuse prevention, and support
IP Address For server provisioning, location matching, and fraud prevention
Support Tickets & Emails To resolve your issues and provide customer support

We do not collect biometric data, behavioral tracking, or install cookies beyond functional analytics and login management.

3. Data We Never Collect

We do not access or collect:

  • Files, databases, or application data stored inside your PCS
  • Messages, media, or content processed by the apps you install (e.g., WordPress, Jellyfin, qBittorrent)
  • Passwords to your apps, unless you explicitly share them with us during support (and even then, we recommend temporary access only)

Your server is yours alone. We don't scan, mine, or monetize your data.

4. How We Use Your Data

We use your data to:

  • Create and maintain your account
  • Provide access to your server and domain
  • Process billing and payments
  • Send service updates, invoices, and critical notices
  • Improve our infrastructure and prevent abuse

We never sell, trade, or rent your personal data to third parties.

5. Legal Basis for Processing

If you're in the EU or other jurisdictions requiring a lawful basis (per GDPR), we process your data on the basis of:

  • Contractual necessity: to deliver Yundera services
  • Legal obligation: for compliance with tax or law enforcement requirements
  • Legitimate interest: for service improvement and security
  • Consent: when you opt into marketing or research communications (you can withdraw this at any time)

6. Data Sharing and Third Parties

We may share data only when necessary, and only with trusted partners:


Party Purpose
Infrastructure providers (e.g., Scaleway, Hetzner) To provision and host your PCS
Payment processors (e.g., Stripe) To process subscriptions securely
Support platforms (e.g., Zendesk, Intercom) To help manage and respond to your requests
Legal authorities Only upon valid legal request or court order

We only work with GDPR- and CCPA-compliant vendors, and sign data processing agreements (DPAs) with each.

7. International Data Transfers

We operate globally. If you reside outside the hosting country of your server, your data may be transferred across borders. We ensure:

  • Hosting providers offer strong data protection safeguards (e.g., European GDPR standards)
  • Any transfers comply with standard contractual clauses or equivalent frameworks

8. Data Retention

We retain your account and billing data as long as your subscription is active, and as required by law (e.g., for financial audits or tax reporting).


Upon account deletion:

  • Personal data is removed from our systems within 30 days
  • PCS data is deleted permanently if your server is terminated

9. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (right to be forgotten)
  • Export your data (data portability)
  • Withdraw consent to optional communications
  • Object to certain types of processing

To exercise these rights, email us at: [email protected]

10. Security

We take data security seriously. Our practices include:

  • HTTPS encryption everywhere
  • 2FA for admin systems
  • Encrypted server provisioning
  • Secure DNS and domain routing
  • No shared PCS containers — every server is isolated

However, you are responsible for securing your PCS (passwords, SSH keys, app logins, backups).

11. Children's Privacy

Yundera is not intended for children under 16. We do not knowingly collect or store personal data from children. If you believe this has occurred, please contact us for immediate deletion.

12. Changes to This Policy

We may update this Privacy Policy to reflect legal changes or service updates. Major changes will be communicated via email or your dashboard.

13. Contact Us

For privacy-related questions or requests: